iPAL Service & Support

A kiosk rollout is an ongoing project, and keeping kiosk hardware up-and-running and kiosk content up-to-date can be a challenge. A poorly maintained or non-working kiosk erodes a user's confidence and decreases the likelihood that they will return to use it. You have a number of options for ensuring that your kiosks continue to function properly and effectively once they have been deployed.

Our Standard Warranty is included with the purchase of any new interactive kiosk.   The warranty includes a one-year onsite repair and a quick turnaround time. All parts and labor are included in the Standard Warranty Plan.

Hardware Maintenance Contracts
In ad addition, we are pleased to offer an optional onsite next business day parts and labor Maintenance Contract for the Kiosk hardware.

Software Support Contracts
Customers who purchase kiosk software or kiosk application development services have a variety of support contracts to choose from. Please contact TRAMS SOLUTIONS for more information.